Triade Transfer & Tour Terms and Conditions
1. General
Triade Transfer enables its users to book chauffeur services over its online platform, through the association with other online platforms. The service of Triade Transfer is made up only by the provision of the transport service itself through an arrangement straight with final user.
These Terms and Conditions (hereinafter referred to as “Terms”) are part of every agreement between Users with the arrangement of a travel service by Triade Transfer. They also describe in detail the travel services which are offered through the direct entitlement.
Deviations from the User Terms, even in the case of letters of confirmation and unreserved services, are hereby rejected. Only if the management of Triade Transfer has expressly agreed in writing, does this not apply.
2. Contractual Relationship
By submitting a completed booking form via Triade Transfer’s portal, the User makes a conclusion of a service agreement. The object of this agreement is the arrangement of the travel service to meet the User’s Ride Request.
Triade Transfer next sends the User an email confirming the ride details for the travel service contracted.
3. User Registration Requirements
It is the User’s responsibility to ensure that all information that they, or someone else on their behalf, have provided to Triade Transfer is complete and accurate. Registration using automated methods is prohibited.
4. Transfer Rides / Hourly Bookings, Changes to Service
On Triade Transfer’s platform, the user can choose between transfer rides and tourist routes. If, according to the express wishes of the user, or guest, the actual Ride Request requires additional effort compared to the original Ride Request, we should carry this out where possible. The extra effort may result in additional costs for the individual arrangement.
In the case of transfer services, the price quoted is valid for a start and destination address. An additional fee, according to the current price table, accrued per stopover on the direct route.
The User can choose from different vehicle classes (e.g. “Economic”,”Executive”, or “Mini Van”) for their Ride Request. The vehicle images shown on the website are only illustrative examples. These are not connected with any right to a particular vehicle model for the booked vehicle category.
5. Transport Safety, Consequences
The price given in the Booking Confirmation includes the number of pieces of luggage specified on the booking form. Excess luggage, bulky luggage, or the transportation of animals not tated as an additional comment upon booking could lead to corresponding surcharges; the arrangement fee will also be higher, as stated in the Booking Confirmation (see Paragraph 5 below). The driver reserves the right to refuse the carriage of luggage and/or animals which was/were not agreed to. This also applies to animals which are not contained in a closed and suitable transport box.
The seatbelt use is mandatory to all the passengers onboard. The need for safety seats for children should be requested by the User as an additional comment by specifying the number and age of children to be transported as well as the required type of seating.
The driver reserves the right to refuse carriage if compelling (for example under applicable laws) requirements under this Paragraph were not at all, or not correctly, communicated by the User as an additional comment.
If, due to this, carriage is not possible, this has no influence on the payment of Triade Transfer through the agreement with the User for the transportation booked.
6. Delays, Cancellations, Changes to Booking, and No-Shows
Exceptional situations such as: air-traffic controller strikes, extreme weather conditions, etc. can be compensated only to a limited extent, meaning that longer waiting periods or last-minute cancellations must be accepted.
For transfer services, cancellation is free of charge if there is more than eight hours left before the agreed pickup time. If there is less than before the agreed pickup time, the total price must be paid. A cancellation can only be done by contacting the company through the website.
Changes to bookings are generally treated as new bookings. The request must be done within 24 hours before the picking up time otherwise, a new booking is required, and Cancelations terms applied.
A ride is considered a no-show if the User, or guest, has not shown up without cancellation within 30 minutes after the agreed pickup time at the agreed pickup location. If a customer does not show up, the ride must be paid for in full, whereas possible surcharges for waiting time do not apply.
7. Behavior in the Vehicle
The following behavioral standards apply to the User when traveling with the Triade Transfer:
- During the entirety of the ride, all guests must follow the regulations which apply to the relevant Road Traffic Act, especially the seatbelt regulations. Any instructions given by the driver must be followed. It Triade Transfer’s responsibility to ensure a safe ride.
- It is therefore prohibited for guests to open the doors while driving, throw any objects from the vehicle, and/or stick body parts out of or shout from the vehicle. If the User wishes to use any of the devices or facilities in the vehicle, a brief instruction is required from the driver.
- Smoking is strictly prohibited inside the vehicle. If the User, or guest, ignores this, they are liable to pay not only the cost for the cleaning of the vehicle but also compensate the loss of business due to the downtime of the vehicle.
- The consumption of food or drink (Alcoholic or not) is discouraged. It will be only allowed with prior consent.
8. Liability
Triade Transfer is liable for damage caused by its drivers or subcontractors either intentionally or due to gross negligence. In case of damage caused by simple negligence, Triade Transfer is liable only for breach of fundamental contractual obligations and for fore sable and typical damage.
Fundamental contractual obligations are those which, when fulfilled, enable the proper execution of the contract and upon which the User can rely.
Limitation of liability does not apply in the context of an express guarantee of condition and quality, in case of intentional harm to life, body, or health, as well as claims under the Product Liability Act.
Triade Transfer is not liable for the accuracy or reliability of information provided by clients. Triade Transfer is also not liable for disruptions caused by thirds or due to events which Triade Transfer could not control, the failure of communication networks, traffic jam and/or weather.
9. Protection of Content, Granting of Rights of Use to our Tools
The content contained within the Triade Transfer Tools enjoys copyright protection. Triade Transfer grants the User the conditional and revocable right to use our tools as intended through complying with these Terms. Any use beyond this (changes, copies, re-releases, transfers, distribution, or other improper purposes) is prohibited.
10. Choice of Law and Place of Jurisdiction
For all legal relationships between Triade Transfer and the User the law of the Federal Republic of Brazil applicable to domestic business is effective. Place of fulfillment is Rio de Janeiro.
Exclusive place of jurisdiction is Rio de Janeiro, insofar as the User is a merchant according to the Commercial Code, or, upon suing, has no fixed place of residence in Rio de Janeiro. Legally binding jurisdictions remain unaffected.
If any provisions of these Terms prove invalid, unenforceable, or contain loopholes, the remaining provisions remain in effect. The parties are obliged to replace the invalid, illegal, or unenforceable provisions with ones that come closest to the meaning and economic purpose and the intent of the parties.
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Triade Transfer is a premier shuttle company. We provide a professional executive chauffeur services in the Wonderful City of Rio de Janeiro.
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